“Having Total Business as our IT consultant gives our small company all of the benefits of having a full-time IT professional on-staff without the costs. Total Business is there when you need them, days, nights and weekends and has always solved our computer and networking problems with the utmost knowledge, professionalism and courtesy. Total Business has given our company an unsurpassed level of ‘technical comfort.’ ”
–Marti Bloom, Controller, Centennial Farms Management Co.
“Total Business has become an integral part of our business development from IT support and build out to assisting us with our website maintenance. Total Business is there when you need them and this is what makes them different from the rest. They are very reliable and knowledgeable about IT issues. I feel that Total Business has enabled our small business to protect our customer’s information, and this allows me to not worry about data theft.”
–Kipp Dye, Owner, OrthoSportsMED
“Recently I was in need of a website for my new business ‘Runners’ a door to door dry cleaning service. Total Business came highly recommended to me through another business contact. I can honestly say Matt was very patient and did a great job in designing a website that fits my needs. If your company is in need of a website, I can now, myself highly recommend Total Business as I am a truly satisfied customer.”
–Mark Alves, President, Runners
Total Business Group has been absolutely instrumental to my success as a small business owner. I work with Matt Miller directly, and he provides the same level of service to my 7-person practice as he does for his his large corporations. He’s always on time, he stays until the job is done, and goes above and beyond with each challenge presented to him. and in a emergency situation, Matt (or someone from his team) gets in touch with me usually within an hour. I can breathe easier knowing my business will always be up and running!!!
— Bonnie Matross, Owner B In Touch Massage Therapy
Total Business has been the IT provider for several years for our retail clothing store. Our hours are understandably not your typical Monday through Friday 9-5. We are open seven days a week including many holidays. Total Business has always been available to assist with issues that arise, often of course, that arise at the worst possible times. They are always professional and considerate that we cannot simply close the doors to customers to resolve computer problems. They are willing to work around our schedule and are always patient with those of us that are technically challenged.
We were badly in need of a facelift for our website and the Total Business team did an amazing job to create an inviting and colorful onsite representation of our store. They carefully listened to my vision and worked closely with me through several revisions to make it perfect. I felt strongly that I wanted more control over the maintenance of the website and they provided excellent training sessions, as well as refresher courses when needed, so I can keep the website fresh and updated at all times.
— Julie Titone, Owner Harbor Goods
General Compression first engaged with Total Business in May 2007 to specify, procure, configure, install and manage our email server system, and several aspects of our web service. In my view, the best and highest evidence of their competence and success is that it has been working, effectively flawlessly ever since then. As the then Chief Information Officer for the company, I was responsible for establishing the company’s email service, which anyone who has experienced this assignment, knows is difficult a problem to cope with; and a potentially expensive one. Almost as important as the effectiveness and reliability of our email system was its modest cost. Total Business clearly has a deep understanding of the hardware and software protocols that underlie IT systems, and has confidently assembled a best-of-breed system for me without resorting to thoughtlessly recommending the biggest name, the most expensive, the highest power, and so on. They recommended the *right* system. Our email system has tangibly and consistently delivered terrific bang-for-the-buck.
Total Business has also been there for me whenever I have needed to contemplate or actually pursue special projects of various sorts too numerous to mention. They have always responded quickly and calmly to my calls for help.
The most telling description about my engagement with Total Business is that, on the day I called them, I had an IT problem. Very soon afterwards, I didn’t have that problem anymore. Total Business took care of me. And has been taking care of me ever since.
—Justin Aborn, Chief Scientist General Compression
