YOUR IT & CYBERSECURITY EXPERTS IN NEW ENGLAND

Since 2003, LANConnect has been helping businesses in Massachusetts and Southern New England grow their businesses with dependable tech support and solid IT expertise.  Partner with a local team of business professionals that care about your business and help you grow!

It’s a big decision to switch your IT Provider, and you have a lot of choices.  We have the “16 Questions you need to ask when evaluating a new IT Provider” to help you navigate the process.

Managed IT Services

Our process for Managed IT Services is different.  We provide your business with the trusted partner for IT Service that it needs to grow and thrive.  Our focus is on:

  • First class 24/7 support for all your employees and the technology problems they encounter.  People always come first, and technology second.
  • We provide you with the peace of mind that tomorrow, ALL of your data will be there.  Cybersecurity cannot be an afterthought, and is never optional for our Clients.

You can hire anyone to fix computers, or install servers – but what you need is an established, trusted Partner who understands business as much as technology. Our Managed IT Service Plans include the following services:

  • All-inclusive 24/7 remote & onsite support
  • Trusted cybersecurity solutions; including backup & disaster recovery
  • Cloud, Microsoft Azure & 365 Consulting Services

Struggling with high costs for either internal or external IT support and consulting?  Or, trying to figure out if Managed Services makes sense for your business? Download our guide on how our Managed Services Plan can help you grow.

Why Work With Us?

Our Clients Love Us!

LANConnect makes it easy to get help when you need it.  With a guaranteed 12-minute response time during business hours, to answering every call live by our Service Coordinator.  We are there for your people at all times, 24/7 support backed by real testimonials from Clients.  We have over 4,053 positive reviews, a CSAT Score of 94.7% and an NPS score of 77.8 – our Clients love us!

Confidence in the right Partner

Confidence in a leading Managed Services Provider in Massachusetts that can get the job done, day after day, anytime of day.  LANConnect is an award-winning Managed IT Services Provider, consistently recognized in the industry as leaders.  With over 20+ years of experience in supporting businesses throughout New England, LANConnect has specialized knowledge in the software and technology to grow your business.

Not certain if your current cybersecurity program is adequate?  Or, you feel a second opinion is necessary to confirm your users & data is protected?  Contact us for a free, no-obligation assessment today!

Who We Are?

Why work with LANConnect?

LANConnect was founded in 2003 by Peter Kokinda.  Celebrating 20-years in business, LANConnect has enjoyed success growing along side amazing small businesses! Today, some of those same Clients from 2003 still rely on LANConnect for their IT Service. 

Recognized as an award-winning Managed IT Services firm, LANConnect helps businesses throughout Massachusetts, Rhode Island and Southern New England in the industries of Healthcare & Dental Practices, Law Firms, Manufacturing, Insurance & Financial Services.  In 2022, LANConnect Systems was honored on the Inc. 5000 list of Fastest Growing Private Companies in America.

Our business is to support the fantastic people at all the Clients who trust us a Partner, and we are proud to be there for them!

Your Local Team

Our carefully selected team of professionals all live in the local community, as your neighbors.  We don’t outsource our service delivery, all of our team members work out of our office in Franklin, MA every day. 

Relationships are key to success in this business, and our team becomes an extension of your business.  You work with the same technicians, which not only helps in speeding resolution time but also in providing customized solutions that the “big” firms can’t provide.

Our team is certified & trained in the solutions we provide, our staff receives paid training & professional development time during office hours.  This commitment to our team reflects in our 94.7% CSAT score in 2023, where we have consistently helped end-users solve everything from password resets to complex Microsoft Azure implementations.

Not certain if your current cybersecurity program is adequate?  Or, you feel a second opinion is necessary to confirm your users & data is protected?  Contact us for a free, no-obligation assessment today!

Our Standard: One Fixed Price...nothing else

Your monthly price is based on the number of users in your organization.  Our service plans come with everything your business needs such as 24/7 emergency support, remote and onsite support, automated monitoring, a dedicated Account Manager as well as our tried and true security suite.

We do things differently, because it’s all included for everyone, all for an easy-to-budget flat rate. To keep costs low and clients happy, we’ve invested many resources into a support infrastructure that monitors your infrastructure, proactively detecting problems before they cause you downtime, keeping you secure, up to date, and productive, 24/7/365.

They provide: "Options to fail"

There are not a lot of IT Firms out there like LANConnect.  Our competition, in an effort to win more sales and appeal to larger pools of prospects will offer many different service plan levels that could potentially support any or all businesses.  

Given the choice, most businesses will instinctively choose the “cheapest” or most basic solution because they simply don’t understand technology and what their business needs to support their growth.  LANConnect offers only a single choice, and provides our Clients with ALL of the things they need to a) be productive, b) be secure and c) grow their business. 

Trusted, Reliable Cybersecurity Solutions

Leaning on our 20 years of experience securing businesses, we have developed a unique suite of methodologies and tools that is adaptable, and scalable.  We don’t offer a-la-carte or allow Clients to pick & choose solutions based on price.  Our Clients utilize the entire suite of cybersecurity solutions including aggressive anti-malware/anti-virus software, backup/disaster recovery, identity access management, managed firewalls with AI-powered protection, DNS filtering, network monitoring, email filtering, and Microsoft suite backups.

Security is not a choice from a menu at LANConnect, it’s an all-in must-have for our Clients.  We know this is important and our Clients trust us because of that.

A-la-Carte, options and menus to choose from

At our competition, often security is an afterthought or not even required.  Cybersecurity must be a priority for the Managed IT Services Provider, as well as the business it supports.  All decisions must be made with security and protecting data at the forefront. 

Security is not always convenient for your users, security is not always cheap.  Our competition will take the easy road and allow Clients to pick and choose solutions.  We find that looks like this: not implement two-factor authentication because “it is too hard to train end-users”, or not implement a solution for end-user security training because of the cost and hassle.  But, those are just two examples of how LANConnect provides a holistic, well rounded and effective security solution by including those services in EVERY service plan.

Not certain if your current cybersecurity program is adequate?  Or, you feel a second opinion is necessary to confirm your users & data is protected?  Contact us for a free, no-obligation assessment today!

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